1. Eligibility for Refund

• 1.1 To be eligible for a refund, the item must meet the following criteria:
• The product must be returned within 7 days of the delivery date.
• The product must be unused, in original condition, and in its original packaging.
• Proof of purchase is required

2. Non-Eligible for Refund:

• Products that have been used, worn, or damaged after receipt.
• Return Process
• To initiate a return, please contact our customer support team at info@sneaktrades.com
• Provide your order number and the reason for the return. Our team will guide you through the return process and provide you with return instructions.

3. Refund Method

•  If your return is approved, we will process your refund to the original payment method used for the purchase.
• Refunds are generally processed within 1-2 business days from the receipt of the returned item

5. Defective or Damaged Items

•  If the product is defective or damaged upon arrival, please contact us immediately at info@sneaktrades.com
•  To process the claim, you may be required to provide pictures of the damaged or defective item. 

8. Contact Us

• If you have any questions regarding our refund policy or need assistance with a return, please contact us:
• Email: info@sneaktrades.com

Thank you for shopping with Sneak Trades!